How Does It Work?

Healthmail is configured to be easy to use and improve electronic communications to the benefit of patients and clinicians. Healthmail works within a private bounded network with a defined set of connect agencies. Transport Layer Security The connection between the Healthmail server and all other connected agencies, e.g. the HSE and voluntary hospital servers, is secured using Transport Layer Security (TLS). TLS provides an encrypted tunnel between the mail servers, ensuring the security and confidentiality of the data transmitted. TSL is mandated, so no information flows unless the security is in place Connected Agencies The Healthmail system allows HSE and voluntary hospital staff to using a @hse.ie or @voluntaryhospital.ie addresses to communicate securely with GPs and pharmacists using a @healthmail.ie address. Below is a list of the hospitals and health agencies connected securely to Healthmail. Only accounts in the Healthmail network can email each other, it is not possible to send a mail outside the network e.g. a mail from a @healthmail.ie address to a @gmail.com address or @ipu.ie address will fail. Similarly, a mail from a @gmail.com address or @ipu.ie address will not send to a @healthmail.ie address. Here is a list of hospitals and health agencies connected securely to Healthmail – as of February 2017. Health Service Executive Clinicians All HSE Regions are connected; this means you can communicate securely with clinicians in all HSE Hospitals and Primary Care Teams who have an @hse.ie email address. Voluntary Hospitals AMNCH, Tallaght – @amnch.ie Beaumont Hospital, Dublin – @beaumont.ie Cappagh National Orthopaedic Hospital – @cappagh.ie Coombe Women & Infants University Hospital – @coombe.ie Mater Public, Dublin – @mater.ie Marymount University Hospital and Hospice, Cork – @marymount.ie Mercy Hospital, Cork – @muh.ie Milford Care Centre, Limerick – @milfordcarecentre.ie National Maternity Hospital, Holles Street -@nmh.ie National Rehabilitation Hospital – @nrh.ie Our Lady’s Hospice, Harold’s Cross, Dublin – @olh.ie Our Lady’s Children’s Hospital, Crumlin – @olchc.ie and @olhsc.ie Rotunda Maternity Hospital, Dublin – @rotunda.ie South Infirmary Victoria University Hospital, Cork – @sivuh.ie St Francis Hospice, Dublin – @sfh.ie St James’s Hospital, Dublin – @stjames.ie St John’s Hospital, Limerick – @stjohnshospital.ie St Luke’s Hospital, Rathgar, Dublin – @slh.ie St Vincent’s Hospitals Group – @st-vincents.ie, @svuh.ie, @stmichaels.ie, @svhg.ie Temple Street Children’s University Hospital – @cuh.ie Private Hospitals and Clinics Affidea Clinics – @affidea.com Aut Even Hospital, Kilkenny – @auteven.ie Bon Secours Hospital, Dublin and Tralee – @bonsecours.ie Mater Private Hospital, Dublin and Cork – @materprivate.ie St Vincent’s Private Hospital, Dublin – @svph.ie Whitfield Clinic, Waterford – @whitfieldclinic.ie Related Agencies Central Remedial Clinic (Dublin, Limerick & Waterford) – @crc.ie Department of Health – @health.gov.ie Enable Ireland – @enableireland.ie Health Products Regulatory Authority – @hpra.ie Healthlink, National Messaging Broker – @healthlink.ie National Cancer Control Programme – @cancercontrol.ie SouthDoc Out of Hours Coop – @southdoc.ie Health Agencies with Healthmail Accounts Caredoc, caredoc@healthmail.ie CIT/OPAT Programme, cit@healthmail.ie Clinical Genetics, Crumlin, dnalab.olchc@healthmail.ie Eastdoc GP Co-op, eastdocgpco-op.gp@healthmail.ie Galway Hospice, galwayhospice@healthmail.ie Health Protection Surveillance Centre, hpsc@healthmail.ie Marymount Hospice, Cork, marymounthospice@healthmail.ie National Cancer Registry Ireland, ncri@healthmail.ie National Pancreatic Cancer Service St. Vincent’s Hospital pancreas.svuh@healthmail.ie National Pancreatic Cancer Service Mercy University Hospital, pancreas.svuh@healthmail.ie NEDOC North East Doctor On Call, nedoc@healthmail.ie QUIT, Smoking Cessation, quit@healthmail.ie Safetynet Homeless Network, safetynet.gp@healthmail.ie St Francis Hospice, Dublin, stfrancishospice@healthmail.ie