Pharmacy Retail Sales

eLearning

Overview

The Pharmacy Retail Sales eLearning course provides the pharmacy sales assistant with the knowledge and understanding of the various sales techniques used for up-selling and crossselling within a retail pharmacy. The course has been designed for the experienced pharmacy sales assistant who wants to refresh their skills to improve and/or increase pharmacy sales.

It is also appropriate for the new pharmacy sales assistant to develop their sales ability and gain essential knowledge and skill to engage with customers to maximise pharmacy sales. This course has been endorsed by Awards for Training & Higher Education (ATHE).

 

Course Content

• Opening a sale;
• Establishing a customer’s needs and wants;
• Presenting and matching product and services;
• Handling a customer objection; and
• Closing a sale.

   

Course Delivery and Methodology

Studying online, the pharmacy sales assistant can select their own learning environment that works best for them, at any time, all year round. The learner is required to constantly interact with the learning content, take notes, answer test questions on each topic and complete an assessment on course completion.

This course should be completed topic by topic over a period of 2 – 4 weeks and is best undertaken on a laptop or desktop computer.

   

Course Schedule

This course is available for enrollment year-round. This course should be completed topic-by-topic over a period of 2 – 4 weeks.

 

Assessment

On successful completion of this course and assessment, students will receive an IPU Professional Academy Certificate of Completion.

 

Course Fee

The cost of this course is €195 for learners working for IPU members; or €295 for learners working for non-members.

How to Enrol and Pay

1. Go to www.ipu.ie.
2. In the top menu, click on “IPU Professional Academy” and then select Training Courses.
3. If you want to browse first, just click View Course to read the details.
4. From the Training Courses page, you can add courses to a shopping cart by hovering over the course you want and clicking Add to Cart. You will be able to increase the quantity at the Checkout point. You can continue adding other courses to the cart, or when you are done, click View basket on the last course you added, or, if you are viewing a course, click on the basket icon in the right-hand corner and click View Basket.
5. From here, you can increase the quantity but make sure to click Update Basket if you do so.
6. Please, make sure you click on the green button ”Members Login” and log on if you are a member, so the system will show the member price.
7. Click Proceed to Checkout when you are happy with your booking (s) and enter your billing and pharmacist details.
8. You can then scroll down to enter the student details. For example, if you are intending on booking one student on one course and then two students on to a different course, you will see three student bookings appear in the Checkout, since you are booking three slots. The name of the course (s) you have selected will appear at the top of each slot so you can enter the details of the appropriate student to the selected course. You would then repeat the same for the next two student slots.
9. After entering all the required information, enter your card details and click Place Order to pay for all of the bookings in one go. This eLearning course is available to purchase 24/7 and is placed on the IPU Professional Academy Learning Management System (LMS).