225822
Starting : 2026-02-24
Duration : 2 Days
Coming Soon
There is no “one” perfect approach to managing people in terms of communicating, motivating or getting the best from people. Our approach needs to be sympathetic to our own personality and style, that of the person we are engaging with, and the context. You will lean an approach that offers the comfort of structure and guidelines but has enough scope for customisation and nuance.
Day 1 – focus on the core skills of coaching and advanced communication to empower and motivate others.
Day 2 – build on this foundation of coaching skills to tackle the harder conversations of both task and behaviourally based feedback. This workshop is interactive and practical in nature, to enable skills that can be immediately utilised in the pharmacy setting.
Course Schedule
Day 1 Tutor Directed Online Workshop
The aim of this day is to clarify what coaching in the workplace as a manager looks like. Participants will understand their role as a coaching manager and have the communications skills and structure to have more empowering and motivating conversations.
Day 2 Tutor Directed Online Workshop
The aim of day two is to tackle the trickier conversations. Using the coaching mindset and skills from day one to address task underperformance and/or negative behavioural issues.
Topics Covered
