Medicines Counter Assistant (MCA) Course Wednesday Morning (10.00am-2.00pm)

182881

Online Workshop

8 Half Days | 10.00am-2.00pm

Starting : 2024-02-12

Duration : 8 Half Days | 10.00am-2.00pm

Time : 10:00:35

In stock

Details

TUTOR-DIRECTED ONLINE WORKSHOPS

The IPU Medicines Counter Assistant (MCA) course has been completely revamped, updated and endorsed by the Award for Training & Higher Education (ATHE). This course will run for eight and half days over eight weeks for pharmacy staff who work on the pharmacy medicines counter. The course is interactive in nature and will provide pharmacy staff with the skills and knowledge to deal effectively and sensitively with customers in the pharmacy. Emphasis is placed on questioning skills, product knowledge and appropriate referral. Case studies are used to illustrate and emphasise key points in each topic.

Course 4

Start date: Wednesday Morning
Time: 10.00am – 2.00pm
Days: February 12, 26. March 5, 12, 26. April 2, 9, 16.
Duration: 8 half days

Please see the accompanying Info Sheet for a list of all course dates.

Content Course

Medicine Counter Customer Service;
OTC Medicines PSI Regulations;
Gastrointestinal Conditions and Treatment (Upper Digestive);
Gastrointestinal Conditions and Treatment (Lower Digestive);
Respiratory Conditions and Treatments;
Pain Types and Treatments;
Skin Conditions and Treatments;
General Illness and Treatments;
Smoking Cessation Products; and
Vitamins, Minerals and Nutritional Dietary Supplements.

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Irish Pharmacy Union

Butterfield House, Butterfield Avenue, Rathfarnham, Dublin 14, D14 E126, Ireland
Tel +353 1 493 6401
Fax +353 1 493 6407
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