Achieving ISO 9001 highlights the IPU’s commitment to total quality management, with a customer focus and a continually improving process approach implemented throughout the NHPC Department. ISO 27001 looks intently at the totality of an organisation’s information assets and then steps through a process that gauges risks related to these assets. ISO 27001 is essentially a compendium of best practice with respect to information security. Given the importance of the IPU Product File to every pharmacy business, the audit and certification process emphasises the robustness of the IPU Product File and underpins its position as the definitive medicinal product catalogue in Ireland.