IPU Training Unit – Spring 2023 Courses

person using laptop

IPU Training Unit – Spring 2023 Courses

IPU Supervisory Development Course

(2 Days, one month apart - Tutor-Directed Online Workshops)

This course is an introduction to Leadership and Management and is aimed at learners who are in a supervisory or management role or aspire to be in the future. This interactive workshop is delivered over two days, one month apart.

Day 1 Workshop aims to equip learners to become effective in their role by providing them with a fuller understanding of their role as well as practical skills in communication and the coaching of individual team members to meet performance objectives.

Day 2 Workshop aims to equip learners with the necessary skills and attitude to develop and foster effective team working as well as efficient productivity planning and team motivation skills.

  • Day 1: Wednesday 24 May
  • Day 2: Wednesday 21 June


IPU Training Unit – Spring 2023 CoursesIPU Recognition for Prior Learning - Medicines Counter Assistant Course

(Self-Directed On-line Distance Learning – 8 Weeks)  

Available on demand 24/7

The IPU Recognition for Prior Learning - Medicines Counter Assistant Course has been designed specifically for Medicines Counter Assistants to update and revise their knowledge. The course is available to start on demand and is self-directed distance learning completed over eight weeks. This means the candidate can study and revise their knowledge, skill and competence in appraising patient needs within a pharmacy setting and recommending the appropriate course of action. On-line Exams will run once a quarter.

Enrolment Requirements

Enrolment is open to Medicines Counter Assistants who have been certified on the IPU Medicines Counter Assistant Course or the IPU Pharmacy Interact Assistant Course (NPA MCA) before 2021.


  • The cost of the course is €209 for candidates working for IPU Members; €399 for candidates working for Non-IPU Members.



eLearning Courses below are available to purchase 24/7 and are placed on the Learning Management System on the IPU Training Unit Moodle Platform

IPU Training Unit – Spring 2023 CoursesIPU Introduction to Employment Law and Employee Rights

(eLearning Course) 

This course will specifically focus on the need for pharmacies to ensure compliance with employee legislation. Employment law has become increasingly complex over the past number of years. There are rich sources of information that inform employees of their various responsibilities, but also of their employment rights. With increasing inspections by relevant bodies, it is critical that employers and managers have a basic knowledge in all aspects of recruitment, selection, employment, and the management of employees.


IPU Continuing Professional (CPD) Courses for Pharmacy Technicians and the Pharmacy Team 

(eLearning Courses) 

These CPD courses have been designed to engage the learner using interactive on-screen content, quizzes, video presentations and a final assessment where the learner can print their own Certificate of Completion.  

eLearning courses available:


IPU Training Unit – Spring 2023 CoursesIPU Irish Pharmacy Retail Sales Course 

(eLearning Course)  

This course provides the pharmacy sales assistant with the knowledge and understanding of the various techniques used for up-selling and cross-selling within retail pharmacy. The course has been designed for the experienced pharmacy sales assistant who wants to refresh their skills to improve and/or increase pharmacy sales. It is also appropriate for the new pharmacy sales assistant to develop their sales ability and gain essential knowledge and skill to engage with customers to maximise pharmacy sales. 


The content covers the following topics: 

  • Opening a sale  
  • Establishing a customer’s needs and wants 
  • Presenting and matching product and services 
  • Handling a customer objection  
  • Closing a sale 


Other courses

IPU Training Unit – Spring 2023 CoursesMedicine in Care Homes 

(Training Pack) 

The Medicines in Care Homes training pack has been designed to assist pharmacists in providing training on the management of medication to care staff working in residential care settings. 



IPU Training Unit – Spring 2023 Courses

IPU NPA Medicine Counter Assistant (formerly Interact) Course – (Blended Learning)

This course is geared for all staff working on the pharmacy medicines counter, including full time, part-time and Saturday Staff. The course is delivered by blended learning and will increase medicine counter assistants’ product knowledge and begin to develop the skills needed to work in pharmacy.




Click here to access Information Sheets on all available training courses. 

Instructions on how to ‘Enrol and Pay’ online are included on course Information Sheet.  

If you have any questions, you can phone Janice or Susan in the Training Unit on 01 493 6401 / 01 406 1555 direct dial, or email training@ipu.ie. 


Associated Files

Share this

  • Latest News

  • IPU

    Members Login