When contacting the Hub for assistance in adding a High Tech prescription, please ensure that all necessary details are submitted. It is important to specify the patients' card details and indicate the preferred drug delivery system, such as a prefilled pen or syringe.
As the summer season approaches, you can expect requests to dispense more than one month supply to patients who will be travelling for an extended period. Given the cost implications and the careful considerations involved in storing High Tech medicines, which often require refrigeration, patients may be required to provide their travel dates and/or a letter of support from a Consultant/GP. This letter should confirm that the individual will be out of the country for a specific duration, particularly when accessing three months or more of HSE stock of High Tech medicines. Prescribers have typically been issuing such letters routinely to acknowledge their awareness of the patient's absence and to ensure an adequate supply of medication during their time away.
According to the advice from High Tech Hub, submitting these requests, along with supporting documentation, is recommended no earlier than 7 working days before the patient’s departure.