Medicines Counter Assistant (MCA) Course Tuesday Morning (Out of stock)

Medicines Counter Assistant (MCA) Course Tuesday Morning (Out of stock)

Online Workshop

8 Half Days | 10.00am – 2.00pm

Starting : 2023-01-31

Duration : 8 Half Days | 10.00am – 2.00pm

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Out of stock

Details

Out of stock

TUTOR-DIRECTED ONLINE WORKSHOPS

The IPU Medicines Counter Assistant (MCA) course has been completely revamped, updated and endorsed by Award for Training & Higher Education (ATHE). This course will run for eight half days over eight weeks for pharmacy staff who work on the pharmacy medicines counter. The course is interactive in nature and will provide pharmacy staff with the skills and knowledge to deal effectively and sensitively with customers in the pharmacy. Emphasis is placed on questioning skills, product knowledge and appropriate referral. Case studies are used to illustrate and emphasise key points in each topic. Course 3 (Tuesday Morning)
  • Start date: Tuesday Morning (10am – 2pm)
  • Time: 10.00am – 2.00pm
  • Days: 31 January, 7,14,21,28 February and 7,21 March
  • Duration: 8 half days
  Please see accompanying Info Sheet for list of all course dates.

Content Course

  • Medicine Counter Customer Service • OTC Medicines PSI Regulations • Gastrointestinal Conditions and Treatment (Upper Digestive) • Gastrointestinal Conditions and Treatment (Lower Digestive) • Respiratory Conditions and Treatments • Pain Types and Treatments • Skin Conditions and Treatments • General Illness and Treatments • Smoking Cessation Products • Vitamins, Minerals and Nutritional Dietary Supplements

Associated Files

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