IPU Medicines Counter Assistant Course Autumn 2019
The IPU Medicines Counter Assistant Course (MCA) has been completely reviewed and updated on behalf of the IPU by Owen Daly, a freelance pharmaceutical educator. This course is one day a week, face-to-face, for five consecutive weeks for pharmacy staff who work on the pharmacy medicine counter. The course is interactive in nature and will provide pharmacy staff with the skills and knowledge to deal effectively and sensitively with customers in the pharmacy. Emphasis is placed on questioning skills, product knowledge and appropriate referral. Case studies are used to illustrate and emphasise key points in each module.
The updated course comprises the following modules:
- Gastrointestinal Conditions
- Respiratory Conditions
- Smoking cessation
- Vitamins, minerals and nutritional supplements
- Women’s Health
Each course will be taught by Owen Daly and will run for one day a week for five consecutive weeks. Each module has the following common structure:
- Signs and Symptoms
- Asking the Right Questions
- Product Knowledge
- When to Refer
- The Assistant’s Role
- Case Studies
Each module is accompanied by post session course work and an exam will take place at the end of the course (70% must be achieved). The participants will be provided with all the educational material necessary to accompany the course in addition to comprehensive course notes.
Please note that the IPU Counter Assistant Course (MCA) is one of the approved courses claimable under the Pharmacy Training Grant. Up to €1270 per year, per pharmacy is reimbursable for training from the PCRS.
The cost of the course includes educational material, comprehensive course notes, lunch, tea and coffee.
- Cork, Rochestown Park Hotel
Monday September 16, 23, 30, October 7, 14.
- Athlone, Hodson Bay Hotel
Tuesday September 17, 24, October 1, 8, 15.
- Waterford, Woodlands Hotel
Monday November 4, 11, 18, 25, December 2.
- Dublin, Red Cow Moran Hotel
Tuesday November 5, 12, 19, 26, December 3.
Further Information: Please contact Janice or Susan on 01 406 1555 or at firstname.lastname@example.org .